Standard Operating Process for Pest Control Contracts

14 March 2018

When you sign up to an Abate Pest Management service contract we will carry out scheduled routine visits to keep the site or sites pest free. The number of visits will depend on different reasons. For some clients we visit each month, others maybe bi-monthly. It really depends on the type of business and the sites use. 

Whatever types of pests we are managing within the service agreement; rats, mice, ants or flies etc, we work to set standards. 

Our main standard operating process (SOP) is based on the following system:

Management of the Pest Control System:

1. We will install a Service Report Pack to each premise that will be kept at a designated location.

2. On each inspection / treatment / audit the following will be carried out:

i. Identify and report evidence of any pest infestation.

ii. Determine and take necessary action to eliminate any pest problem identified.

3. At the time of inspection, issues identified or action to be taken will be discussed with you.

4. Emergency call-outs will be dealt with usually within 24 hours.

5. Remedial follow-up treatment against rodents will be carried out until under control and to auditors requirements.

6. Pesticide usage forms detailing the amount and location of any pesticide used on site.

7. Control of Substances Hazardous to Health (COSHH) information on all materials used will be supplied for the Service Report Pack.

8. Guidance on all matters relating to pest prevention and hygiene will be available.

9. A full risk assessment of the proposed works will be carried out and a copy of the report kept in your file pack and at our office. It is updated in occasions when conditions change on your premises.


Health & Safety

We treat Health and Safety very seriously and is at the forefront of our operation.

Our operations centre has regular Health & Safety risk assessments and as detailed a full risk assessment of any proposed works is carried out prior to the commencement of the work.

  • Contract locations – A risk assessment is carried out on the first visit and reviewed annually or at any time where a change is evident.
  • Ad-hoc activity – A risk assessment is carried out before any treatment on all ad-hoc
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