National Pest Technicians Association award Abate Pest Management Gold accreditation

08 December 2016

Once again the NPTA has recognised Abate Pest Management with their Gold accreditation, and as such have proven their credentials by passing a detailed audit of their premises, stores, equipment, vehicles, paperwork, training schedule and working practices.  All gold members carry public liability insurance and the accreditation scheme requires on-going auditing to ensure a high quality of service. 

In addition Abate Pest Management also collected these responses in relation to customer service from an ongoing survey: 

  1. How would you rate the initial advice and help you received from Abate? 97.2% said extremely or very helpful
  2. How well would you rate the professional knowledge of our staff? 100% said extremely or very knowledgeable
  3. How well would you rate the success of the work you had carried out? 97.2% said extremely or very successful
  4. Overall how well would you rate the politeness of our staff? 100% said extremely or very polite
  5. With regard to the work required actually being carried out, how would you rate the speed of response? 97.1% said extremely or very quick
  6. How likely are you to use Abate again? 100% said extremely or very likely
  7. How likely are you to recommend Abate to others? 100% said extremely or very likely

Jon Blake, Managing Director of Abate Pest Management said “We are 100% focused on customer service and getting work completed on time and with discretion. The whole team are delighted to once again receive the Gold Accreditation from the NPTA and even more delighted with the survey results that have come directly from our customers.”

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